Terms and Conditions


1. General

Any order accepted by the Company whether or not it is based on or results from this or any other quotation or tender given by the Company is deemed to incorporate these terms and conditions: No variation or modification of or substitution for these terms and conditions (even if included in or referred to in the document placing the order) shall be binding on the Company unless specifically accepted by the Company in writing.

We may refuse to accept an order:

(a) where goods are not available;

(b) where we cannot obtain authorisation for your payment;

(c) if there has been a pricing or product description error;

(d) if you do not meet any eligibility criteria set out in our terms and conditions: or,

(e) for any other reason at our sole discretion.

2. Validity of Quotation

Unless amended or withdrawn the Company's quotation is open for acceptance for the period stated therein or where no period is stated for 30 days after the date thereof. The Company's quotation is not an offer but merely an invitation to the Buyer to make an order for goods under the terms and conditions of the quotation.

3. Confirmation of Orders & Cancellations

Orders accepted by the Company may not be cancelled unless agreed in writing by the Company. Cancellation of goods ordered to the Buyer's own specification would not be accepted. This applies to all goods deemed specialist by way of being specifically ordered, bespoke, cut or unique in character for the customer. Orders by cable, telegram, telex or telephone are accepted only at senders risk and subject to these conditions. They should always be confirmed in writing. In the event that the company agrees to accept a cancellation it reserves the right to recover any costs incurred in the processing of that order to the date of cancellation.

4. Returned Goods

Goods once dispatched may be returned within 7 days and will be fully credited. After 7 days goods may not be returned without the Company's consent in writing. In any event where such consent is given a re- stocking charge of 33% of the purchase value of the goods will be made. Goods returned must be adequately identified and packed and sent carriage paid. The goods must be received in the same condition as at date of dispatch from the Company's warehouse.